Remote technical support

We offer to save from 10 to 15% of all costs for radio navigation equipment, in one simple action: to connect technical managers and / or crews to our technical support, which exists in order to assist, in technical matters, the clients of our company.

Typically this:

• broken contacts
• unconnected power supplies
• blown fuses
• inability of the crew to use equipment correctly
• physical damage to connectors or cable breaks
• antenna malfunction
• unconnected machine, etc.

The crew will be able to do all these work independently with the help of our detailed instructions and under the remote guidance of our specialists.

CiR_group_bot	+79955977760	support@cirspb.ru	+79602327558              +79675539359
To contact technical support: Click on the icon for convenient communication Will be redirected to the messenger Describe your problem and click "Send"

The list of services provided:
- Consultations for crew, technical manager, shipowner
- Assistance in cases where there is no technical documentation on board
- The work of checking the relevance of the software
- Equipment fault detection, together with the crew, according to our recommendations


So that we can work out your problem as quickly as possible, you need to write following:
- Full name of the equipment (Manufacturer, model, serial number)
- Describe in detail the nature of the malfunction.
- What is it expressed.
- Write down what preceded the failure of the equipment. Is the malfunction constant or something affects it.
- When was the last service. Attach the latest service report.
- Attach detailed photographs of the equipment, including fixing the malfunction or mistakes